How to hide the “This request is for” section in SRC while raising the ticket


This is actually the section named “Order Information” and it has already been hardcored in SRC, no document describe how to hide it fully. However it still can be done by the small trick in Scrip Library ,please follow the steps:
– In ScriptLibrary: ScAPI_WSInterface_svcCatalogDetail
Function: getItemOrderInfo
Line: 537, comment out the line: vars.$L_file.orderInfo = orderInfo;
– Restart Tomcat, login again to test.
– The section that has “This request is for” field now is hidden.

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