Some of the return codes provided by Web Services

Software tips, HP Service Manager tips, tutorial, guide for HP Service Manager, Connect-IT and Release Control

When using the WebServices in HP Service Manager, there always have the request and response messages. If we look at the response document (XML), we saw the <message> tag that shows the status of the request document.

That attribute always contains either “SUCCESS” or “FAILURE.” A best practice is to check either the status to see if it has the value “SUCCESS” or to check the return code to see if it is zero. All other values equate to FAILURE. The value of the message attribute is a string which corresponds to the return code value. The Service Manager server global JavaScript method called RCtoString()will convert a particular integer return code value to the corresponding message text. The following are the currently defined values:

Value Definition
0 Success
1 Bad Length
2 Bad Serial Number
3 Resource Unavailable
4 Unable to Terminate
5 Resource Not Available
6 Resource Expired

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